Delivery

How much does delivery cost?

Free delivery for online order with total value above RM150!

West Malaysia: Flat rate delivery fee of RM15 for online order below RM150.

East Malaysia: Flat rate delivery fee of RM20 for online orders below RM150.

International: Kindly contact us and we will check the delivery fee for you. 

 

What is the cut-off point?

All orders are packed and shipped carefully. All orders placed before 5pm will be picked up by our courier the next working day. Bear in mind the deliveries are only made on working days. 

The estimated delivery time will be between 3-6 working days, depending on the delivery address.

 

Where can I track my order?

A delivery notification will be delivered to your email registered with us. Otherwise, you will be able to find the update of your shipping status and tracking information under your shopping account dashboard.

 

Who should I contact for issues with my delivery?

If you suspect your parcel may have been lost or mis-delivered, please contact admin@ayugaessential.com within 7 days of the expected delivery date. If we are made aware outside of this time period, it is unlikely that lost parcel costs can be covered.